Visit the Apple ID password reset site and follow the prompts, starting with your Apple ID email address. Apple notes this process may take longer. Turn off Wi-Fi, Bluetooth and cellular data. If you don’t have access to a trusted device or can’t borrow an Apple iOS device, reset your Apple ID online via browser. Unlock an iPhone without a passcode by doing the following: Swipe down from the top to open the Control Center. Follow the other prompts to reset your Apple ID password.Open Apple Support, then scroll down to ‘Support Tools’.But still havent received a password reset mail. I've even added to contacts the Vudu email. Use this new password to log into your iTunes account and then bring up your account information again. If you click on the link, it will just reset your password to something new. iTunes will send a new link to your email address.
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